Privacy Policy

1. Introduction

At Courant Energy Solutions ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our energy management platform and services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, phone number, and contact details
• Account credentials and authentication information
• Billing and payment information
• Communication preferences
• Profile information and preferences

2.2 Energy Data

We collect energy-related data including:

• Energy consumption patterns and usage data
• Smart device and appliance information
• Utility meter readings and billing data
• Home or business energy profiles
• Environmental conditions (temperature, humidity, etc.)

2.3 Technical Information

We automatically collect:

• IP addresses, device identifiers, and browser information
• Usage logs, clickstream data, and interaction patterns
• Location data (when permitted)
• Performance metrics and error reports

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our energy management services
• Generate personalized energy insights and recommendations
• Process transactions and manage your account
• Send important service notifications and updates
• Conduct research and analytics to improve our algorithms
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 When We May Share Information

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform
• Legal Compliance: When required by law, regulation, or legal process
• Safety and Security: To protect the safety, rights, or property of users or others
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

4.3 Aggregated and Anonymized Data

We may share aggregated, anonymized data that cannot identify you personally for research, industry insights, and service improvement purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection practices
• Incident response procedures

6. Data Retention

We retain your personal information only as long as necessary to:

• Provide our services and fulfill the purposes outlined in this policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce our agreements

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request information about the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data
• Portability: Receive a copy of your data in a portable format
• Restriction: Limit how we process your personal information
• Objection: Object to certain types of data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience and remember preferences
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Ensure platform security and functionality

You can control cookie settings through your browser preferences.

9. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to remove the information.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or through our platform.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: